At HEYA COUTURE we aim to provide you with great quality service from the moment you place your order. Please ensure you have provided the correct delivery address and postal code to avoid missed deliveries or delays.
Shipping within Australia
Standard shipping is $10
Express Shipping is $15
Please allow 2-3 days to process your order, followed by an additional 2-8 business days for delivery within Australia.
Once your item is ready for dispatch, we will send you a confirmation email with tracking details so you can track your order.
International Orders
To our valued customers outside Australia, all international shipping may require between 6-28 business days for delivery. Shipping updates will be available to all customers. Please allow additional time as international orders may take longer to arrive due to customs procedures and local postal services.
Pre-orders
All items purchased as preorder will be shipped out as soon as stock has arrived at our warehouse. We will send you an email notification with an update of when your item is shipped out.
